The operating system for clinics & hospitals

AI-native HMS + CRM — one patient chart from waiting room to paid invoice, with compliance and billing readiness baked in.

Today’s OPD overview
UHID
Department
Recent visits
Status Live
Due (₹) INR
Priority
APFX-2401
Cardiology
Dr. Mehta · OPDFollow-up 2d
Checked-in
₹2,400
High
MPFX-2402
Cardiology
Dr. Shah · Ward B
Checked-in
₹18,500
Checked-in
GPFX-2403
ENT
Dr. Iyer · ENTRx ready
Waiting
₹800
Waiting
APFX-2404
Orthopedics
Physio · Daycare
Checked-in
₹4,200
Checked-in
NPFX-2405
Radiology
CT · 11:20Report pending
Checked-in
₹6,500
High
TPFX-2406
Pediatrics
Vaccine · todayInvoice open
Billing due
₹0
Billing due
MPFX-2407
Cardiology
Package consult
Waiting
₹3,100
Waiting
JPFX-2408
Accounts
TPA claimDocs pending
Checked-in
₹22,000
Checked-in
VPFX-2413
Accounts
Paid · UPI
Checked-in
₹1,250
Checked-in
JPFX-2409
General OPD
New registration
Waiting
₹950
Waiting
WPFX-2410
Pharmacy
Refill · Pharmacy
Checked-in
₹1,800
Checked-in
DPFX-2411
Dermatology
Skin clinicHealth package
Billing due
₹5,600
Billing due
CPFX-2412
Cardiology
CRM lead · convertedReminder sent
Checked-in
₹2,150
Checked-in
2,847 patients
Add charge
Add charge
Add charge
Add charge
Add charge

Trusted by clinics & hospitals

Bitbucket
Gumroad
Gong
Geckoboard
Ternary
Wyre
Percy
Urban
Cosmos
Sleepy Cat
Getform
Coinflect
Reform Collective
Bitbucket
Gumroad
Gong
Geckoboard
Ternary
Wyre
Percy
Urban
Cosmos
Sleepy Cat
Getform
Coinflect
Reform Collective
Bitbucket
Gumroad
Gong
Geckoboard
Ternary
Wyre
Percy
Urban
Cosmos
Sleepy Cat
Getform
Coinflect
Reform Collective
Reform Collective
Coinflect
Getform
Sleepy Cat
Cosmos
Urban
Percy
Wyre
Ternary
Geckoboard
Gong
Gumroad
Bitbucket
Reform Collective
Coinflect
Getform
Sleepy Cat
Cosmos
Urban
Percy
Wyre
Ternary
Geckoboard
Gong
Gumroad
Bitbucket
Reform Collective
Coinflect
Getform
Sleepy Cat
Cosmos
Urban
Percy
Wyre
Ternary
Geckoboard
Gong
Gumroad
Bitbucket

How it works

Everything around the patient, in one workspace

Front desk, clinical benches, billing, and CRM — plus AI that drafts the next reminder, follow-up, or lead conversion.

Stay in the loop

A live feed of check-ins, consults, lab results, and payments — see what just changed at a glance.

Plug into your stack

SMS (DLT), email, and WhatsApp alerts — wire the channels your patients already use.

Let AI draft the next step

Ask Care to draft visit summaries, reminders, and lead follow-ups — review, polish, send.

Clinical ops, diagnostics, and revenue — one workspace

Register → consult → lab → dispense → invoice → pay. No re-keying into a second tool.

Care automations

Build multi-step automations that route every metric to exactly the right place. Chain triggers, conditions, and connected tools like Slack — then watch each branch update in real time as data flows through your pipeline.

Completed

Post Message to Slack

Slack

Sends an appointment reminder to the patient.

Anomaly detected
Normal range
In progress

Alert revenue team

Slack

Posts today’s collections summary to the owner.

Log to history

Webhook

Records the run for monthly reporting.

Suggested queries

Pre-built workflows for OPD, IPD, labs, and billing — start exploring with one click.

Build owner dashboard
Forecast Q2 revenue
Find churn risk customers
Compare regional sales
Top 10 products by revenue
Track signup funnel drop-off
Detect order anomalies
Audit billing mismatches

Connect anywhere

Turn on Patients, Appointments, Billing — then Labs, Pharmacy, or IPD when you need them. The product shrinks to fit your clinic.

Web Search Chat

Ask anything and watch the assistant search the web, cite sources, and stream a clean answer in real time.

summarize the latest news about Acme Corp
Searched web: 5 results
X
in
N
2

Here's the quick rundown:

Acme closed a $40M Series B led by Sequoia, funding a European expansion and a new agent SDK shipping next quarter.

Their CTO previewed multi-tenant architecture for enterprise.

Activity timeline

Every visit, lab, dispense, and invoice on one patient timeline — so the team always knows what just happened.

Sofia Rivera updated a chart1 hour ago
Published
RE

Revenue by region – Q3 review

Pinned to #revenue

Show 4 more events
Nicole SmithsavedQTop 10 customersas a view5 hours ago
Show all saved queries

Why clinics prefer Pontifex Care to notebooks, Excel, and disconnected HMS tools

One chart over duplicate records, GST invoices over guesswork, and AI that drafts the next step — not just another CRUD screen.

Today’s OPD overview
How do I convert today’s top inquiry?
Based on today’s OPD, here’s a focused plan to clear pending dues and convert leads:
Strategy for today’s OPD leadsDeal context:
Greenleaf IntroDec 12, 10:40 – 11:32 AM
DP
AZ
3
2
2
Recorded 48m
Key opportunity signals:
  1. 1. High-value inquiry - Multi-specialty inquiry, family package interest
  2. 2. Active migration intent - Walk-in converted from campaign; awaiting first consult booking
  3. 3. Strong ICP fit - Growing technology company with 80+ employees, engaged buyers in growth and sales
  4. 4. Recent engagement - Priya Sharma (patient inquiry) responded to yesterday’s health-camp campaign
Critical next steps:
  1. 1. Confirm slot and estimate - Before the consult, confirm insurance docs and package options:
    1. a. Show how Basepoint can scale with their company plans to grow headcount this year and beyond
    2. b. Confirm visit fee, lab panel, and follow-up reminder on Pontifex Care
    3. c. Capture consent and ABHA if the patient opts in
  2. 2. Provide case studies - Confirm package estimate and morning slot; share how similar walk-ins completed registration in under a week.
  3. 3. Multi-threading strategy - Reception owns check-in; doctor owns consult notes. Billing closes the loop so nothing is missed. Try asking Dylan Parker (Basepoint CEO) to introduce you.
Would you like me to prepare an agenda with talking points?
Ask anything...
Auto
Meetings
Today, May 25
Basepoint x Stripe
10:00 - 11:00 AM
Ashley & Martin
10:20 - 10:40 AM
City Clinic
2:30 - 3:00 PM
Details

Follow-up consult scheduled — send reminder and prep chart.

https://meet.google.com/psn-zfzb-yaw

Participants8
DP
Dylan ParkerCEO of Basepoint
AZ
Annie ZhangClinic admin at City Care
Today’s OPD overview
Platform Analytics
Visits by departmentPlans
Apr - Jun
Jul - Sep
Starter
Growth
Enterprise
280K
240K
200K
160K
120K
80K
40K
July
August
September
Visit volume+63%
Sep 2025
PlanGrowth
Visit volume184,291 queries
Jul 2025
PlanGrowth
Visit volume112,847 queries
Queries by access channelChannels
NLQ
Dash
Slack
API
+3 more
Lab processing pipelinePipeline
Queries100%
Parsed96.8%
Executed89.2%
Visualized72.4%
Saved34.7%
Active staff by role cohortStaff
MAU 2025
MAU 2026
Today’s OPD overview
Editor
Runs70
Live
Run #70
Trigger
Triggered
Watch table
Tables

Trigger on revenue table updates
Completed
Run AI summary
Agent

Surface Q3 anomalies and drivers
Completed
Branch by severity
Conditions

Route based on revenue delta
Critical
High
Normal
Post to Slack
Channels

Alert #revenue-ops channel
Pin to owner view
Dashboards

Surface on Q3 executive board
Owner digest
Reminders

Send daily collections summary
Today’s OPD overview
UHID
Department
Recent visits
Status Live
Due (₹) INR
Priority
APFX-2401
Cardiology
Dr. Mehta · OPDFollow-up 2d
Checked-in
₹2,400
High
MPFX-2402
Cardiology
Dr. Shah · Ward B
Checked-in
₹18,500
Checked-in
GPFX-2403
ENT
Dr. Iyer · ENTRx ready
Waiting
₹800
Waiting
APFX-2404
Orthopedics
Physio · Daycare
Checked-in
₹4,200
Checked-in
NPFX-2405
Radiology
CT · 11:20Report pending
Checked-in
₹6,500
High
TPFX-2406
Pediatrics
Vaccine · todayInvoice open
Billing due
₹0
Billing due
MPFX-2407
Cardiology
Package consult
Waiting
₹3,100
Waiting
JPFX-2408
Accounts
TPA claimDocs pending
Checked-in
₹22,000
Checked-in
VPFX-2413
Accounts
Paid · UPI
Checked-in
₹1,250
Checked-in
JPFX-2409
General OPD
New registration
Waiting
₹950
Waiting
WPFX-2410
Pharmacy
Refill · Pharmacy
Checked-in
₹1,800
Checked-in
DPFX-2411
Dermatology
Skin clinicHealth package
Billing due
₹5,600
Billing due
CPFX-2412
Cardiology
CRM lead · convertedReminder sent
Checked-in
₹2,150
Checked-in
2,847 patients
Add charge
Add charge
Add charge
Add charge
Add charge
Static spreadsheet exports
Modern hospital ops with AI
Paper, Excel, and fragmented HMS tools

Loved by teams that ship fast

From scrappy two-person teams to engineering orgs of 200, here's what people say after they switch.

Sarah Chen

Sarah Chen

Product Manager · Vercel

Reception, doctors, and accounts used to live in three notebooks. Pontifex Care gave us one patient chart — visits, labs, and invoices finally match. Our admin team got their afternoons back.

Marcus Webb

Marcus Webb

Founder · Resona

We tried paper, Excel, and a bolted-on billing tool. Pontifex Care connects OPD to collections — owners can ask what was treated today and whether it was paid, in one place.

Priya Anand

Priya Anand

Head of Engineering · Hatch

I keep checking if our dashboards are real because they just… keep updating. Care drafts the chart, the query, and the right visualization in one pass. We spent zero engineer hours on the latest exec dashboard.

Diego Ramirez

Diego Ramirez

Designer · Northbeam

Most BI tools produce charts you'd never put in front of a customer. Pontifex Care's defaults are clean enough that I drop them straight into pitch decks. The 'why this chart type' AI nudge is genuinely smart, not gimmicky.

Aisha Khalid

Aisha Khalid

Customer Success Lead · Lattice

Half my job used to be chasing dues across WhatsApp. Now the team closes GST invoices in Pontifex Care and AI drafts follow-ups for pending payments. Front-desk chaos dropped fast.

Tom Vasquez

Tom Vasquez

CTO · Ledgerline

We dropped the notebook, the Excel sheet, the old HMS login nobody remembered, and a WhatsApp-only CRM. Onboarding the team took about an hour — and nobody asked for the old stack back.

James O'Brien

James O'Brien

Engineering Manager · Atlas

Rolled Pontifex Care out for Patients, Appointments, and Billing, and we had the first OPD dashboard the same afternoon. Onboarding took less time than reading the docs would've.

Yuki Tanaka

Yuki Tanaka

Product Designer · Beam Studio

What I appreciate is that Pontifex Care doesn't force one screen on everyone. Reception lands on Front desk, doctors on their day, accounts on billing. Same software, purpose-built per role.

Olivia Park

Olivia Park

Growth Lead · Stride

Our health camps used to wait days for lead follow-up. Now campaigns convert to patients on Pontifex Care, and we see who booked before standup ends. Cycle time on outreach dropped sharply.

Rashid Mansour

Rashid Mansour

Head of Product · Helmsley

The 'explain this chart' AI is the underrated feature. Execs read the visualization and the one-sentence summary together. Board prep used to take a week of analyst time. Now it's a half-day.

Emma Thornton

Emma Thornton

Founder · Nimbus

Was paying $2.4K/mo for a BI stack that did half of what Pontifex Care does on its own. Cancelled everything, switched, and used the savings to hire a part-time analyst who actually spends her time on modeling.

Anil Reddy

Anil Reddy

VP Engineering · Pinch

The AI explanation layer is the underrated piece. Charts used to bounce back from stakeholders with 'what does this actually mean?' Now Care drafts the takeaway alongside the visualization. Slack threads about charts went down to almost zero.

FAQs

Everything you need to know about Pontifex Care. Can't find what you're looking for? Reach out to our support team for assistance.

General

Pontifex Care is an AI-native HMS + CRM for clinics and hospitals. One patient chart ties appointments, consults, labs, pharmacy, beds, invoices, and payments — so care and revenue reconcile.

Customization

Support